What is a subscription?
Subscription is an agreement you make in advance to receive something (in our apps these are Premium or Sponsored sound packs, disable ads) for a specific period of time (in our apps you can get a one-week, one-month, or one-year subscription).
Subscriptions will automatically renew until you choose to end them.
Our app offers subscription-based access to content. An additional benefit of the subscription is disabling ads in the whole app. We are regularly creating new content, our team supports and develops the app by adding new features and improving existing ones. By buying a subscription you support us and allow us to continue developing the app.
Subscription plans
Our apps may contain weekly, monthly, and annual subscription plans. Each plan allows you to use all features.
What does Subscribe mean?
Subscribe is an option offered by product vendors or service providers (i.g. Drum Pads 24 founders) that allows customers to gain access to products or services. Our subscription-based models are paid services, which require a customer to pay a subscription fee to access and use a particular product or service (in our app this is access to the Premium\or Sponsored sound packs and disabling ads).
Why should I subscribe to Premium?
Premium allows you access to all soundpacks and features of the app!
When will my subscription automatically renew?
Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for the renewal within 24 hours prior to the end of the current period at the cost of the chosen package.
How does the free trial work?
You will gain the same privileges as a subscriber. If you enjoy your free trial, do nothing and it will automatically convert to a subscription at the end of the free trial period.
Please note that any unused portion of a free trial period will be forfeited when you purchase another subscription plan.
How to cancel my free trial?
You may cancel the free trial at any time.
- iOS users - through iTunes. Check this link for a step by step guide
- Android users - use the Subscriptions page in the Google Play Store app. More detailed information is described in this article.
If you cancel your free trial, you will not be charged at the end of the free trial period.
Note:
Subscriptions will renew automatically unless you unsubscribe yourself. Please note uninstalling an app will not stop your subscription. You must cancel 24 hours before the next billing date.
You can cancel your subscription:
- Android users: Follow the instructions in the article by Google.
- iOS users: Follow the instructions in the article by Apple.
How do I receive a refund?
- iOS users: To request a refund, please contact the App Store. App developers have no authority to see, manage or refund a user subscription according to Appple policy. To learn more, please check this link.
- Android users: Please check this link for detailed information.
What payments methods do you accept?
- Google Play: All payment methods are described here
- Apple: Please read here & here. For users from Russia: at the moment you can pay only with your mobile phone. But it works only for a limited set of mobile operators. Here it is the information what operators it works with, please check this link
Please pay attention that payment options can be different for your country and region. More information read here.
Can I use my subscription with multiple iOS devices (iPhone, iPad, etc.)?
Yes, your subscription will work on any number of supported iPhones and iPads.
I already have a subscription on iOS. How can I activate it on my Android device?
To use the subscription on different platforms, you will need to log in to our application with the same account you used to purchase the subscription. This is a Google / Facebook account or an account created using an email.